Meet Our Staff
Management
Aziz Assad
General Manager
Zade Assad
General Sales Manager
Andrew Langford
Sales Manager
Yunes Assad
Sales Manager
Sierra Lewis
VIP Agent
Sales
Craig Manning
Sales Consultant
James Harris
Sales Consultant
Mohammed Assad
Sales Consultant
Paul Herrin
Sales Consultant
Lyncoy Reynaud Jr
Sales Consultant
William Yates
Sales Consultant
Joseph Chamberlain
Sales Consultant
Brian Barkley
Inventory Coordinator
Cameron Lewis
Sales Consultant
Tre Shanklin
Sales Consultant
Robert Thomas
Sales Consultant
Ramiz Bteibet
Sales Consultant
Zharia McMullen
BDC Associate
Kelton Murphy
Sales Consultant
Olivia Snyder
Sales Consultant
Service
Ashley Jenkins
Service Advisor
Michael Pensky
Service Advisor
Phillip Kwon
Service Advisor
James Flaherty
Service Advisor
Keirsten Nicholson
Service Advisor
Mark Helmick
Service Manager
Donna McMickens
Service Appointment Scheduler
Unique Board
Service Appointment Scheduler
Parts
John Daull
Parts Advisor
William Clapacs
Parts Manager
Larry Klima
Parts Counterperson
Finance
William Zelina
Business Manager
Adam Singer
Business Manager
Larenz Wright
Business Manager
Administration
Leigh-Ann Halcik
Cashier Receptionist
Alaysia Curry
BDC Associate
Ranisha Steward
Cashier Receptionist
Craig Manning
Sales Consultant
Apr 14, 2026
Excellent experience.
Excellent experience. Have been a customer of Honda since 2012 and Craig Manning has been my sales associate all 14 years.
Mar 28, 2026
Great service Craig is the best.
Great service Craig is the best. Our family has worked with him for 20 years.
Jan 31, 2026
You guys rock Always amazing service.
You guys rock Always amazing service. My car was even washed when I picked it up.
Sep 15, 2025
Everyone at Spitzer Honda Cleveland went above and beyond
Everyone at Spitzer Honda Cleveland went above and beyond to help me find a vehicle that fitted into my budget and I was able to come away with a new Honda Civic. Craig Manning listened to my complicated situation and I believe I have the best deal possible through his diligence. He also gave me some valuable advice about leasing vehicles. His experience and knowledge really shone through in the time it took to lease my vehicle. Thank you.
Aug 19, 2025
They’ve always done right by me and I appreciate them
They’ve always done right by me and I appreciate them more than I can say! Everytime I’ve gone in Craig Manning and Keirsten Nicholson have always made sure that I’m taken care of, unfortunately it was a rodent issue in my vehicle but Ms. Nicholson was very nice and kept me updated throughout the day. Thank you Spitzer and thank you both for making my first car buying/car repair experience a worthwhile one!
Ashley Jenkins
Service Advisor
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
May 10, 2026
Service was great.
Service was great. I appreciate the professionalism and great customer service provided by the team.
Apr 30, 2026
It was very goodj job they do right on time service was
It was very goodj job they do right on time service was good will come back will. Refrigerator
Apr 29, 2026
Very courteous, prompt and professional.
Very courteous, prompt and professional. I was given a very thorough consult on my car.
James Harris
Sales Consultant
Jun 26, 2026
They listened to my concerns and addressed them all
They listened to my concerns and addressed them all personally This is the second car I bought here and the 6 th of my family
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
Jul 10, 2025
Very very very friendly and very very attentive.
Very very very friendly and very very attentive. This is ridiculous demanding fifteen words minimum.
Jun 27, 2025
This dealership is so professional.
This dealership is so professional. I bought my car here and trust them with all my service needs. They are so friendly and answer all my questions and willing to go out of their way to help any customer. I have come in and was remembered by the sales people and the service tech. Such a great place.
May 31, 2025
Every experience I have ever had with Spitzer Honda
Every experience I have ever had with Spitzer Honda Euclid has been amazing and this time was no different. My salesperson, James Harris was very knowledgeable and treated me more like family than a customer. If you are looking for a new car I highly recommend Spitzer Honda Euclid and James Harris.
Michael Pensky
Service Advisor
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 23, 2026
I truly appreciate the opportunity to bring my car into
I truly appreciate the opportunity to bring my car into the shop. I had several questions for Mike and he explained everything thoroughly
May 12, 2026
The staff here are a wonderful.
The staff here are a wonderful. They go above and beyond to help. On the service is fast
May 02, 2026
Always very satisfied with this dealership.
Always very satisfied with this dealership. They are very pleasant to work with and can solve all my issues.
Apr 30, 2026
I was still experiencing an issue and they reevaluated it
I was still experiencing an issue and they reevaluated it for me, no charge. Much appreciated.
Phillip Kwon
Service Advisor
Jun 02, 2026
The person tht took care of me.
The person tht took care of me.excellent Empowerment.explaned every thing clearly to me.I was very satisfied with him.
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 24, 2026
It was amazing!
It was amazing!!!! The sales staff really helped us get into a vehicle!!! Loved the experience!!
May 21, 2026
Phil was so spicy.
Phil was so spicy. Loved him Definitely would go back Phil Kwon is the sensation
May 13, 2026
Mike and the team were very helpful.
Mike and the team were very helpful. I especially appreciated the ride home and back.
James Flaherty
Service Advisor
Jun 19, 2026
My experience at Honda was extremely disappointing.
My experience at Honda was extremely disappointing. The customer service was poor, and I did not feel valued as a customer. The lack of communication and professionalism left me frustrated. I expected much better service and will be taking my business elsewhere. I will not be returning.
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 28, 2026
Was professional and friendly .
Was professional and friendly . The staff was courteous and informative and helpful in providing the necessary course for scheduling.my maintenance repairs.
Apr 30, 2026
I was still experiencing an issue and they reevaluated it
I was still experiencing an issue and they reevaluated it for me, no charge. Much appreciated.
Apr 30, 2026
It was very goodj job they do right on time service was
It was very goodj job they do right on time service was good will come back will. Refrigerator
Keirsten Nicholson
Service Advisor
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 27, 2026
I had to return with 24 hours to get my issue refixed
I had to return with 24 hours to get my issue refixed which gives me less trust with the initial work performed.
May 13, 2026
Mike and the team were very helpful.
Mike and the team were very helpful. I especially appreciated the ride home and back.
May 10, 2026
Service was great.
Service was great. I appreciate the professionalism and great customer service provided by the team.
May 01, 2026
The staff was wonderful and i would recommend them.
The staff was wonderful and i would recommend them. They treated me like a family member
Aziz Assad
General Manager
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
Jan 22, 2026
Mo Assad went above and beyond to help me find the right
Mo Assad went above and beyond to help me find the right vehicle at a great price. No pressure just straightforward and professional service. Highly recommend!
Sep 15, 2025
Everyone at Spitzer Honda Cleveland went above and beyond
Everyone at Spitzer Honda Cleveland went above and beyond to help me find a vehicle that fitted into my budget and I was able to come away with a new Honda Civic. Craig Manning listened to my complicated situation and I believe I have the best deal possible through his diligence. He also gave me some valuable advice about leasing vehicles. His experience and knowledge really shone through in the time it took to lease my vehicle. Thank you.
Jul 16, 2025
I always have the best service here!
I always have the best service here! From Aziz & the sales staff to Mark & the service team, everyone takes care of me like I’m family! I trust them to keep my vehicle safe and maintained. Best Honda team around!
Jun 27, 2025
This dealership is so professional.
This dealership is so professional. I bought my car here and trust them with all my service needs. They are so friendly and answer all my questions and willing to go out of their way to help any customer. I have come in and was remembered by the sales people and the service tech. Such a great place.
Zade Assad
General Sales Manager
Jun 26, 2026
Joe chamberlain was my salesman and He was great Zade
Joe chamberlain was my salesman and He was great Zade helped him get me into a 2019 Honda Hrv and I couldn't be more happy
Jun 23, 2026
I was not pressured into buying a car, they went above
I was not pressured into buying a car, they went above and beyond, they were patient, and extremely helpful.
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 28, 2026
Hard work The salesman was good the atmosphere of the
Hard work The salesman was good the atmosphere of the place was good everybody was friendly but financing with difficult I still could not no matter how hard I tried and what I offered I could not get the vehicle that I really wanted but what they had listed within the range of my down payment not happy but satisfied
Apr 21, 2026
Absolutely great.
Absolutely great. Great service and great workers Satisfied Olivia was such a great help! Her communication is amazing.
John Daull
Parts Advisor
Aug 19, 2025
They’ve always done right by me and I appreciate them
They’ve always done right by me and I appreciate them more than I can say! Everytime I’ve gone in Craig Manning and Keirsten Nicholson have always made sure that I’m taken care of, unfortunately it was a rodent issue in my vehicle but Ms. Nicholson was very nice and kept me updated throughout the day. Thank you Spitzer and thank you both for making my first car buying/car repair experience a worthwhile one!
Jul 16, 2025
I always have the best service here!
I always have the best service here! From Aziz & the sales staff to Mark & the service team, everyone takes care of me like I’m family! I trust them to keep my vehicle safe and maintained. Best Honda team around!
Jun 27, 2025
This dealership is so professional.
This dealership is so professional. I bought my car here and trust them with all my service needs. They are so friendly and answer all my questions and willing to go out of their way to help any customer. I have come in and was remembered by the sales people and the service tech. Such a great place.
May 03, 2025
Excellent Paul treated me like family and so did the
Excellent Paul treated me like family and so did the dealership!!!thank you honda famil
Dec 21, 2024
I am always satisfied with the service I receive at
I am always satisfied with the service I receive at Spitzer Honda. From scheduling my appointment to the service call itself, the process is seamless.
Mark Helmick
Service Manager
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
Mar 07, 2026
Everyone is very nice and helpful and explained
Everyone is very nice and helpful and explained everything they needed to do very clearly
Dec 23, 2025
Professional help and very nice customer service.
Professional help and very nice customer service. Very helpful, reliable information, and very fast service
Dec 12, 2025
Took the time to explain and listen to my concerns.
Took the time to explain and listen to my concerns. Need more print out of the services that was performed and communication.
Nov 21, 2025
This location is always friendly and willing to help with
This location is always friendly and willing to help with anything. I’ve bought a car already and plan on doing so again in the near future. Mike P. is an awesome service rep!!!
Andrew Langford
Sales Manager
May 29, 2026
Joe made the process easy, comfortable, and
Joe made the process easy, comfortable, and straightforward, and we truly appreciate the excellent customer service he provided. He was professional, patient, and never made us feel pressured at any point during the process. It was clear that he genuinely cared about helping us find the right vehicle for our family.
May 24, 2026
This dealership is awesome!
This dealership is awesome!! Everyone was so helpful, our salesman Tre was the best!!! Kudos team and the manager was great!!! And the finance guy was great too!! Keep up the good work!!!
Jul 16, 2025
I always have the best service here!
I always have the best service here! From Aziz & the sales staff to Mark & the service team, everyone takes care of me like I’m family! I trust them to keep my vehicle safe and maintained. Best Honda team around!
Jul 10, 2025
Very very very friendly and very very attentive.
Very very very friendly and very very attentive. This is ridiculous demanding fifteen words minimum.
Jun 26, 2025
Craig Manning is the Ultimate Salesman he is extremely
Craig Manning is the Ultimate Salesman he is extremely knowledgeable, professional, patient and genuine he truly cares about the customers wants and needs no rush,no pressure,.I recommend whoever is looking to buy or lease please ask for Craig he will make it happen.
Mohammed Assad
Sales Consultant
Jun 19, 2026
My experience at Honda was extremely disappointing.
My experience at Honda was extremely disappointing. The customer service was poor, and I did not feel valued as a customer. The lack of communication and professionalism left me frustrated. I expected much better service and will be taking my business elsewhere. I will not be returning.
Jun 16, 2026
They can get you a car with no problem just make sure you
They can get you a car with no problem just make sure you got everything u need
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
Jan 22, 2026
Mo Assad went above and beyond to help me find the right
Mo Assad went above and beyond to help me find the right vehicle at a great price. No pressure just straightforward and professional service. Highly recommend!
Paul Herrin
Sales Consultant
Jun 16, 2026
They can get you a car with no problem just make sure you
They can get you a car with no problem just make sure you got everything u need
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
Apr 29, 2026
OK, Paul was very helpful.
OK, Paul was very helpful. But had to make 2 trips to the dealership to pick up the second key.
Oct 29, 2025
They did a great job, very professional, and gave me
They did a great job, very professional, and gave me several options as well for future maintenance
Oct 12, 2025
This dealership was very friendly, felt good from the
This dealership was very friendly, felt good from the time I walked in the door. My sales associate Paul Herrin was excellent! Very kind and patient with me. He answered all my questions, was willing to help in any way, he followed up on everything.
Yunes Assad
Sales Manager
Apr 29, 2026
OK, Paul was very helpful.
OK, Paul was very helpful. But had to make 2 trips to the dealership to pick up the second key.
Apr 16, 2026
Spitzer has ALWAYS provided us with high quality customer
Spitzer has ALWAYS provided us with high quality customer and vehicle service, on the phone and in person, during great hours and with an awesome atttitude.
Jan 22, 2026
Yunes was the best sales guy hands down!
Yunes was the best sales guy hands down! Will be back in a few years to see him again
Jan 22, 2026
Mo Assad went above and beyond to help me find the right
Mo Assad went above and beyond to help me find the right vehicle at a great price. No pressure just straightforward and professional service. Highly recommend!
Leigh-Ann Halcik
Cashier Receptionist
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
May 10, 2026
Service was great.
Service was great. I appreciate the professionalism and great customer service provided by the team.
May 01, 2026
The staff was wonderful and i would recommend them.
The staff was wonderful and i would recommend them. They treated me like a family member
Donna McMickens
Service Appointment Scheduler
Apr 30, 2026
It was very goodj job they do right on time service was
It was very goodj job they do right on time service was good will come back will. Refrigerator
Apr 12, 2026
All way professional, nice customer service.
All way professional, nice customer service. I would recommend, this Honda Dealer ship to my friends .
Dec 23, 2025
Professional help and very nice customer service.
Professional help and very nice customer service. Very helpful, reliable information, and very fast service
Oct 08, 2025
Very professional friendly would gladly buy a car again
Very professional friendly would gladly buy a car again no complaints and would recommend to my family and friends
William Zelina
Business Manager
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
May 01, 2026
The staff was wonderful and i would recommend them.
The staff was wonderful and i would recommend them. They treated me like a family member
Jan 31, 2026
You guys rock Always amazing service.
You guys rock Always amazing service. My car was even washed when I picked it up.
Oct 16, 2025
Customer Service is great & I receive quality service
Customer Service is great & I receive quality service during appointments. I am a satisfied customer.
Lyncoy Reynaud Jr
Sales Consultant
Mar 28, 2026
Lyn was the best salesman ever at Spitzer Honda.
Lyn was the best salesman ever at Spitzer Honda. He was absolutely the best and made buying a new car so easy. He found me exactly what I wanted. I cannot recommend Lyn enough. if you are looking to get a car, definitely go see Lyn!
Feb 25, 2026
I really felt comfortable talking with Mr Reynaud.
I really felt comfortable talking with Mr Reynaud. I highly recommend you with anyone who is interested in buying a vehicle .I feel you are trustworthy,caring and you made sure you were interested in getting me nto a vehicle.I would be comfortable driving,. Not just making a sale.Thank you so much for your skilled customers service skills. You were absolutely awesome Sincerely Patricia Bell
Oct 28, 2025
We had a wonderful experience working with Lyn.
We had a wonderful experience working with Lyn. I came in wanting to look at multiple used cars. I felt defeated, not finding something that met all of my needs. Lyn was very patient with me. He didn't limit me from pulling out multiple cars. If I wanted to see the cars side by side, he did that. I was about to leave when he continued to ask me questions and search for the perfect vehicle for me. Even went to triple to check in case the website wasn't fully up to date... That's when we found "THE ONE." Lyn spent the ENTIRE day with us and never made me feel rushed. I highly recommend you work with Lyn. Also, shout out to Zade, who somehow got to the exact number I needed to make the deal work.
Adam Singer
Business Manager
May 24, 2026
This dealership is awesome!
This dealership is awesome!! Everyone was so helpful, our salesman Tre was the best!!! Kudos team and the manager was great!!! And the finance guy was great too!! Keep up the good work!!!
May 08, 2026
Everyone was very helpful and polite Positive attitude
Everyone was very helpful and polite Positive attitude and answered questions very well. This is my second lease and I am glad I found this dealership and told others
Feb 14, 2026
Great staff helped me for 5 hours to get me a car and
Great staff helped me for 5 hours to get me a car and made me felt like family the whole time!
William Yates
Sales Consultant
Mar 25, 2026
William was kind, attentive, and easy to work with.
William was kind, attentive, and easy to work with. He has a great attitude and genuinely cares about helping his customers. We appreciated his effort and professionalism.
Mar 08, 2026
It was a very pleasant walk-in experience for my wife and
It was a very pleasant walk-in experience for my wife and me at Spitzer Honda. Zade and William were very friendly and helpful throughout the whole process. I would recommend this dealership to anyone around me for sure!
Feb 14, 2026
Great staff helped me for 5 hours to get me a car and
Great staff helped me for 5 hours to get me a car and made me felt like family the whole time!
Joseph Chamberlain
Sales Consultant
May 29, 2026
Joe made the process easy, comfortable, and
Joe made the process easy, comfortable, and straightforward, and we truly appreciate the excellent customer service he provided. He was professional, patient, and never made us feel pressured at any point during the process. It was clear that he genuinely cared about helping us find the right vehicle for our family.
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
William Clapacs
Parts Manager
May 29, 2026
Mo was awesome they need more people like Mo Assad there
Mo was awesome they need more people like Mo Assad there A1 SERVICE Phil jimmy they coo
May 01, 2026
The staff was wonderful and i would recommend them.
The staff was wonderful and i would recommend them. They treated me like a family member
Brian Barkley
Inventory Coordinator
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
Larry Klima
Parts Counterperson
May 20, 2026
Good I like how they treat people very good I like it I
Good I like how they treat people very good I like it I love it
Cameron Lewis
Sales Consultant
Jun 16, 2026
They can get you a car with no problem just make sure you
They can get you a car with no problem just make sure you got everything u need
Tre Shanklin
Sales Consultant
May 24, 2026
This dealership is awesome!
This dealership is awesome!! Everyone was so helpful, our salesman Tre was the best!!! Kudos team and the manager was great!!! And the finance guy was great too!! Keep up the good work!!!
Robert Thomas
Sales Consultant
Apr 29, 2026
OK, Paul was very helpful.
OK, Paul was very helpful. But had to make 2 trips to the dealership to pick up the second key.
Larenz Wright
Business Manager
Oct 28, 2025
We had a wonderful experience working with Lyn.
We had a wonderful experience working with Lyn. I came in wanting to look at multiple used cars. I felt defeated, not finding something that met all of my needs. Lyn was very patient with me. He didn't limit me from pulling out multiple cars. If I wanted to see the cars side by side, he did that. I was about to leave when he continued to ask me questions and search for the perfect vehicle for me. Even went to triple to check in case the website wasn't fully up to date... That's when we found "THE ONE." Lyn spent the ENTIRE day with us and never made me feel rushed. I highly recommend you work with Lyn. Also, shout out to Zade, who somehow got to the exact number I needed to make the deal work.
Alaysia Curry
BDC Associate